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Check-in time: after 13:00 hours.
- For payments in advance, please send your payment proof by fax or e-mail.
Cancellation policy, booking and return for advanced payment
- Cancellation of your reservation: always by e-mail or fax, and be sure you inform us your identification number and period of stay.
Return of advanced payment
Deadline for return of amount in the bank account of the payee: 03 weekdays.
RULES OF HOTÉIS STEINHAUSEN
Check-out time: until 11:30 hours.
- Only with prior written permission of the company / person responsible.
- It is not allowed to ironing in the rooms.
- Room Service is available until 21:00 hours, cold snacks and juice only. For weekends, please consult Front Desk.
- Valuables: jewelry, cash, documents and others should be declared at the Front Desk.
- People without identification are not allowed to enter or be hosted in the Hotel. Minors, accompanied by a parent or with written permission.
- Swimming pool: from 09:00 to 21:00 hours.
"The safety and comfort depend on us all."
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